Service Standards

  • Arrive Alive in Colorado Springs
    We've all seen drivers do crazy things while driving to or from Colorado Springs. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking ...
    Published on: Feb 07, 2012
  • Questions to Ask Your Colorado Springs Service Advisor
    We find that a lot of Colorado Springs drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles...
    Published on: Jun 11, 2013
  • Service Center Standard and Procedures
    All Colorado pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...
    Published on: Aug 08, 2013
  • Colorado Springs Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Lighthouse Automotive is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems...
    Published on: Mar 04, 2014
  • On Board Diagnostics for Colorado Springs Motorists
    Some Colorado Springs vehicle owners wonder why Lighthouse Automotive and other Colorado Springs auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Lighthouse ...
    Published on: May 07, 2014
  • What Colorado Springs Automotive Service Consumers Should Know
    There are some things drivers should know about Colorado Springs car service and repair. First and foremost, Lighthouse Automotive cares about you and your family's safety. And we really appreciate ...
    Published on: Jul 02, 2014
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Colorado Springs, Colorado, who need answers about diagnostic services. They want to know what diagnost...
    Published on: Jun 03, 2015
  • Speak Up: Talking with Your Lighthouse Automotive Service Advisor
    About 80% of the vehicles on Colorado Springs roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't...
    Published on: Mar 14, 2016
  • Ethics of Automotive Repair in Colorado Springs
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Jul 19, 2016
  • What You Need to Know from Your Lighthouse Automotive Service Advisor
    Colorado Springs drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack ...
    Published on: Aug 21, 2017
  • How Does Lighthouse Automotive Know What to Recommend?
    When you drop your vehicle off at Lighthouse Automotive in Colorado Springs, they don't just poke around under your hood looking for stuff to do. Lighthouse Automotive professionals have lists an...
    Published on: Aug 28, 2017
  • What Colorado Springs Customers like About Us at Lighthouse Automotive
    A big part of the service we provide at Lighthouse Automotive for our Colorado Springs customers is education. We want you to feel confident with your service decisions. And we're always open to...
    Published on: Feb 11, 2018